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Privacy Policy

Last updated: 1st April 2025

At UK Energi Ltd ("we", "our", "us"), we are committed to protecting your privacy and ensuring that your personal data is processed in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website ukenergi.co.uk (the "Website").

1. Information We Collect

We may collect and process the following personal information from you:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Address
  • Energy Consumption Data
This data is collected when you fill out forms on our Website, such as consultation requests, quote inquiries, or other direct communications with us.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to inquiries or requests made by you through the Website
  • To provide you with solar energy system quotes and installation services
  • To send you promotional materials, newsletters, and updates (if you have opted in)
  • To ensure compliance with legal obligations under GDPR and industry regulations
    • We do not sell or share your personal information with third parties for marketing purposes.

3. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymise it.

4. Your Rights

As a data subject under GDPR, you have the following rights:

  • The right to access and request a copy of your personal data
  • The right to correct any inaccurate or incomplete personal data
  • The right to request erasure of your personal data (subject to certain conditions)
  • The right to restrict or object to the processing of your personal data
  • The right to withdraw consent at any time (where consent is the legal basis for processing)

5. How We Protect Your Data

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. Our Website is secured using industry-standard encryption technologies.

6. Third-Party Services

We may use third-party services such as Google Analytics to help us understand how visitors interact with our Website. These services may collect anonymised information, but they do not store or process any personally identifiable data unless you provide explicit consent. Please refer to our Cookie Policy for more information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights under GDPR, please contact us at:

UK Energi Ltd

Gr33n House, Cheswold Lane,Doncaster, DN5 8AR

Email: info@ukenergi.co.uk

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. Please check back regularly to stay informed of any updates.